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Questions? Bugs? Ideas? Tell us.
No login, no ticket system — just email us and a human will reply. For bug reports, include your browser + what you clicked.
Email us
Fastest way to reach us for help, feedback, privacy requests, or takedowns.
support@buildresumeonline.comWe aim to reply within 2 business days. Please don't send us your full resume unless we ask — screenshots of the issue are usually enough.
Before you write
- Lost your resume? Check the Builder on the same browser/device — drafts autosave to localStorage. Clearing site data erases them.
- PDF looks off? Try a different template or toggle the photo off; all PDFs use standard fonts for ATS safety.
- Import failed? DOCX + text-layer PDFs import best. Scanned/image PDFs can't be parsed — retype that one.
- Blank page or reloads? If the Builder, Templates, or Examples library shows a blank page or reloads incorrectly, clear your browser cache and cookies via your browser History settings. If the issue persists, use the Chrome browser — and enable Desktop mode if you're on a mobile phone or tablet. Chrome is recommended for the best experience.
- Feature idea? Tell us the job role it's for — e.g. "nurses need license fields".